Hedgehog Policies
Purchasing a Hedgehog
  • A $78 non-refundable deposit must be made to hold a hedgehog. That's $75 plus the $3 fee online payment companies charge. Remaining balance to be paid by CASH ONLY at pick up.
  • The deposit goes towards the price of the animal (If the animal is $275, you'll owe $200 after the deposit)
  • ​No hedgehog will be held without a deposit.
  • ​Please contact me for payment info as it differs from my contact email.
  • By making a deposit, you are agreeing to all policies.
  • Please make sure that everyone in your family is on board with a new pet before making the deposit.
  • Hedgehogs must be picked up within 7 days of deposit being made (or the baby being weaned) unless other arrangements were made ahead of time.
  • If hedgehog isn't picked up within 7 days, it will be relisted for sale and any and all money already sent is forfeit.
  • If you no-show for pick up or give less than a 2 hour notice that you can't make it TWICE, your baby will be relisted, and any and all money already sent will be forfeit after the 2nd time.
  • Arriving more than 15 minutes late to a pick up location with no communication will be considered a no show.
  • If you need more time to pick up, all I ask is that you keep the lines of communication open and let me know what's going on. I will work with you on a case by case basis.
  • If you fall off the face of the earth and don't respond when I email, text and/or call you to let you know your baby will be ready on such and such date, after 72 hours of no communication, the hedgehog will be considered abandoned and will be relisted. At that time, any and all money sent will be forfeit.
  • A photo of the cage and heat set up will be required before the hedgehog comes home. If you refuse to provide a photo or to make recommended adjustments by pick up date, your deposit and all money collected is forfeit. Please make sure you research and are willing to provide proper housing before making the deposit.​
  • For pick up I normally meet at Feeder's Supply in Shepherdsville, the Fivestar Gas Station off the Brooks Road exit, or expo pick up. Sometimes nearby delivery is available for an additional fee
  • We DO work with an amazing ground transport company to get our hedgehogs to any legal state in the continental US. Please email ainsleywillowhedgehogs@gmail.com or text 502-601-9201 for more info.​
  • You must be over 18 years of age to purchase. ​​
  • I will not sell to you if you live where hedgehogs are illegal. (They are legal in Kentucky).
  • I reserve the right to refuse to sell to anyone for any reason.​
Wait List
  • It is a $78 non-refundable deposit to go on the waitlist ($75 plus $3 fee the online payment companies charge.)
  • When the babies are about 3 weeks old, I will contact people in the order they are in on the waitlist. ​
  • When someone is contacted on the waitlist, they will have 48 hours to respond or they will be moved to the bottom of the list and the next person will have choice.
  • If this happens, the deposit can still be used towards a hog when their name comes back up, provided they respond within 48 hours that time. If they don't respond on three separate occasions, any and all money already sent is forfeited. ​
  • I cannot guarantee that there will be enough babies in a litter, or that the litter will survive at all, to cover everyone on the Wait List. In the event your name is not gotten to, you will be contacted on a different litter when your name comes up. I have babies year round.
  • ​By making a deposit, you are agreeing to all policies.​
Guarantees
I offer a lifetime guarantee against WHS (Wobbly Hedgehog Syndrome) or a definitive congenital issue, as long as following conditions are met:
  • Hedgehog must have been bred and born here.  All rescues, retired adults that came from other breeders, etc. come AS IS.
  • Must be confirmed via necropsy that is completed by an approved licensed exotic veterinarian or university, as this is the only way it can be definitively diagnosed. Many things can mimic WHS (too cold, tumor, stroke, injury, etc.)  Without a necropsy showing the hedgehog had WHS or a definitive congenital issue, a replacement will not be provided.
  • Replacement will be comparable in price (within $50) of the hedgehog that passed. No refund for any difference will be given. You will be allowed to choose which hedgehog you want as the replacement.  I won't just give you some random hedgehog.
  • Necropsy is at owner's expense. 
  • PLEASE NOTE: FEEDING FOOD OTHER THAN WHAT I RECOMMEND VOIDS THE LIFETIME GUARANTEE.  IF YOU NEED TO BUY A BAG AT PICK UP, PLEASE LET ME KNOW AHEAD OF TIME TO BRING IT,  OR YOU CAN RUN INTO FEEDERS SUPPLY IF THAT'S WHERE WE MEET AND BUY IT THERE.​​
If you're having any issues with your hedgehog, I am here to help. My help and advice doesn't stop once you leave the door. That's the difference in buying from a petstore/backyard breeder and buying from a reputable breeder. I want to make sure you're happy and your new baby is happy for their whole lives!  If for any time you can no longer keep your hedgehog, I will take them back.

I reserve the right to change these policies at any time.