Policies
Purchasing a Hedgehog
- A $50 non-refundable deposit must be made to hold a hedgehog- Contact me for an invoice. My paypal address is different than my contact email. I also accept Venmo and Cashapp.
- The deposit goes towards the price of the animal (If the animal is $250, you'll owe $200 after the deposit)
- Due to the number of inquiries I receive and people who passively tell me they want one of my hedgehogs, no hedgehog will be held without a deposit. It's the only way I can determine who is actually serious, and the only way you are certain to receive the one you want.
- By making a deposit, you are agreeing to all policies.
- Please make sure that everyone in your family is on board with a new pet before making the deposit. Again, it is non-refundable.
- Hedgehogs must be picked up within 7 days of deposit being made (or the baby being weaned) unless other arrangements were made ahead of time. Payment for the remaining balance is due at that time in cash. No checks please.
- If hedgehog isn't picked up within 7 days, it will be relisted for sale. You will be added to the end of the waitlist, and the deposit can be used towards another hedgehog when your name comes up. Again, deposit is non-refundable.
- If the above scenario happens twice or you don't choose a hedgehog from the next available litter, the deposit will be forfeit after failure to pick up the second hedgehog.
- A photo of the cage and heat set up will be required before the hedgehog comes home. If you refuse to provide a photo or to make recommended adjustments by pick up date, your deposit is forfeit.
- Allow at least 30 minutes during pick up. Longer if this is your first hedgehog.
- At this time we DO work with a couple ground transport companies and should be able to get a hedgehog to any legal state in the US.
- You must be over 18 years of age to purchase.
- I will not sell to you if you live where hedgehogs are illegal. (They are legal in Kentucky)
- I reserve the right to refuse to sell to anyone for any reason.
Waitlist
- It is $25 non refundable deposit to go on the waitlist.
- Please make sure everyone in your family is on board before making a deposit.
- When the babies are a few weeks old, I will contact people in the order they are in on the waitlist.
- Once a selection is made, it will be an additional $25 non refundable deposit to hold that hedgehog.
- The $50 total deposit goes towards the cost of the hedgehog. (So a $250 hedgehog will now have a balance of $200)
- When someone is contacted on the waitlist, they will have 2 days to respond or they will be moved to the bottom of the list and the next person will have choice.
- If this happens, the $25 deposit can still be used towards a hog when their name comes back up, provided they respond within two days. If they don't respond on three separate occasions, the $25 deposit is forfeited.
- I cannot guarantee that there will be enough babies in a litter, or that the litter will survive at all, to cover everyone on the Wait List. In the event your name is not gotten to, you will be contacted on a different litter when your name comes up. I have babies year round.
- By making a deposit, you are agreeing to all policies.
Guarantees
- I offer a lifetime guarantee against WHS (Wobbly Hedgehog Syndrome) only with necropsy by a licensed exotic veterinarian, as this is the only way it can be definitively diagnosed. Without necropsy showing the hedgehog had WHS, a replacement will not be provided. Necropsy is at owner's expense.
- PLEASE NOTE: FEEDING BLUE BUFFALO, HEDGEHOG SPECIFIC FOODS, LOW-QUALITY GROCERY STORE CAT FOOD OR SOMETHING RANDOM LIKE BIRDSEED VOIDS THE WARRANTY.
- If for any reason you cannot keep a hedgehog you bought from me, I will take it back and find a new home for it.
Refunds
I understand that sometimes once a new family brings home their new hedgehog they realize it's just not the right pet for them, and that's ok! I don't want you keeping a pet you don't want, and I certainly don't want you selling it on Craigslist if I can help it. That's why if your hedgehog is under 9 weeks old and you need to return it, I'll give you back 75% of your adoption fee, minus the $50 deposit. If the hedgehog is between 9-12 weeks of age, I'll give you back 50% of your adoption fee, minus the $50 deposit. Any hedgehog over the age of 12 weeks, I will still take it back, but no refund will be given.
If you're having any issues with your hedgehog, I am here to help. My help and advice doesn't stop once you leave the door. That's the difference in buying from a petstore/backyard breeder and buying from a reputable breeder. I want to make sure you're happy and the hedgehog is happy for their whole lives!
I reserve the right to change these policies at any time.
If you're having any issues with your hedgehog, I am here to help. My help and advice doesn't stop once you leave the door. That's the difference in buying from a petstore/backyard breeder and buying from a reputable breeder. I want to make sure you're happy and the hedgehog is happy for their whole lives!
I reserve the right to change these policies at any time.