Hedgehog Policies
Purchasing a Hedgehog
  • A $78 deposit is required to hold a hedgehog for you. This is $75 towards the hedgehog and $3 the online payment companies charge.  This deposit is NON-REFUNDABLE/Non-transferrable for ANY reason other than something happening to the hedgehog you chose before you pick it up.  
  • I accept Paypal and Venmo for the deposit. The remaining balance is to be in CASH ONLY at pick up.  If you show up to pick up and can only pay via an online payment company, you must pay friends and family and the total balance of the hedgehog will be subject to a 10% fee to cover taxes and the fee charged to me to immediately transfer it into my account.
  • You must be over the age of 18 to purchase.

​Picking up your Hedgehog
We only meet locally (Louisville KY near Churchill Downs) and we can generally only meet on Saturday or Sunday during daylight hours.  If you know your schedule does not accommodate weekend pick-ups, please notify us prior to placing a deposit.

The following scenarios will result in your hedgehog being relisted and any and all money collected being forfeit:
  • Not picking your hedgehog up within 7 days of it being ready, unless plans were made ahead of time. 
  • "No-showing" to pick up or giving less than 24 hours' notice of cancellation for pick up appointment TWICE.
  • Not rescheduling within 24 hours of a no-show or cancellation a new date/time for pick up.  New appointment still must be in that 7 day window.
  • Not responding within 72 hours when I reach out to schedule a pick up date and time when your baby is approaching their ready date.  If you need more time to decide when works best for you, please let me know you need more time, so I do not just assume you ghosted.  If you correspond via email, I will only reach out via email.  If you correspond via text, I will only reach out via text.  I will not track you down via multiple contact methods, so please make sure you contact me in the best way you can be reached.  
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A no show will occur:
  • Once I wait 15 minutes at the meet location with no communication that you will be late 
  • If I already left the house to meet before you communicate that you will be late and you are more than 15 minutes late.  
  • A no show will result in a $10 fee to compensate me for my gas and time and will be due at pick up.​
  • PLEASE REMEMBER I AM IN EASTERN TIME ZONE

Wait List
  • ​It is $78 to join the Wait List ($75 to reserve your spot and $3 for the online payment)
  • Once I reach out around 3 weeks of age for you to choose your baby, you will have 48 hours to respond with your choice.  Once that time passes, you will be moved to the end of the list.
  • I cannot guarantee the success of litters or that there will be enough babies or the gender/color you want. For this reason, there may be a wait for a baby. Please understand this before making a deposit.
  • If I reach out two times to let you know of available babies and you don’t respond anything at all, I will assume you are no longer interested in a hedgehog. Your place on the Wait List will be forfeit along with your deposit.
  • If you correspond via email, I will only reach out via email.  If you correspond via text, I will only reach out via text.  I will not track you down via multiple contact methods, so please make sure you contact me in the best way you can be reached.  ​

Wobbly Hedgehog Syndrome Guarantee Details
I offer a Lifetime Guarantee against Wobbly Hedgehog Syndrome as long as the following conditions are met:
  • Since WHS is believed to have a genetic component as well as a dietary one, you MUST feed the same food I feed for the entire life of the hedgehog with no other kibble mixed in. That way I know it was due to the genetics and not to the diet. I feed Science Diet Original Kitten Food, the Chicken and Barley version. It is the one with the three kittens on the bag. Make sure it isn’t the Oceanfish Version as the bags look the same.
  • Feeding fruit of ANY kind or veggies apart from sweet potato, butternut squash, and pumpkin voids the guarantee. Be careful as many of the baby foods have lemon concentrate in it.
  • Hedgehog must have been born here. I don’t guarantee retired hedgehogs from another breeder or rescues.
  • Hedgehog must be housed by themselves in a plastic tote (105 qt or bigger) or a single-level C&C cage (the specific brand I have linked, with 10" solid walls and 2 heat lamps) ONLY. Any other caging voids the guarantee. Using dirt, corn bedding or cedar as bedding voids the guarantee (effective 3/24/24).
  • Hedgehog must have proper heat set up including specifically a lamp with a ceramic/porcelain base, Ceramic Heat Emitter bulb, Inkbird 306t thermostat, and a Govee wifi thermometer. No light emitting bulbs. (effective 3/24/24)
  • WHS must be confirmed via a necropsy (at the owner’s expense unless told otherwise). That is the only way to have a definite confirmation. Necropsy must be done by Oregon State University at the Oregon Veterinary Diagnostic Lab. They can have your baby cremated and sent back to you after the necropsy if you wish.
  • Replacement will be your choice from any available hedgehogs I have within a year from finalized necropsy date.​​
Any and all hedgehogs sold are as pet only with NO breeding rights. Any hedgehogs sold by us must be returned to us in the event that you can no longer keep it. No refund will be given. For more details, please read the sales contract.
Ainsley Willow Hedgehogs reserves the right to refuse future sales to any buyer who fails to follow required care instructions, disregards husbandry guidance, or demonstrates an inability or unwillingness to provide appropriate care.  We also reserve the right to discontinue breeder support and end all communication if a buyer repeatedly ignores or refuses to follow provided care instructions or becomes repeatedly argumentative.